UW Medicine - Northwest Hospital & Medical Center

  • Clinic Medical Assistant - NW Medical Specialties - $2,000 SIGN-ON BONUS!

    Posted Date 2 months ago(2/14/2018 11:16 AM)
    Full Time
    7620 NW Medical Specialties
    1st, Days
    Job Location
    New Grads?
  • Overview

    Join our award-winning team at UW Medicine - Northwest Hospital & Medical Center.  We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are:

    • The Distinguished Hospital for Clinical Excellence Award
    • The Emergency Medicine Excellence Award
    • This is the second consecutive year Northwest Hospital has achieved both the Spine Surgery Excellence Award and a ranking among the top 10 percent in the nation for spine surgery.
    • The Stroke Care Excellence Award
    • Winner of the Health Grades Distinguished Hospital Award for Patient Safety for the last three years in a row, we’re also one of the safest places to get care – among the top 5% in the country.

    UW Medicine includes Harborview Medical Center, UW Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest. 

    Northwest Hospital & Medical Center is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services.  With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle. 

    Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. 

    As a UW Medicine - Northwest Hospital & Medical Center employee, you will enjoy generous benefits and work/life programs.


    We’re interested in learning more about you and appreciate your taking the time to apply online. UW Medicine - Northwest Hospital & Medical Center is committed to employing a diverse workforce. EOE


    UW Medicine – Northwest Hospital and Medical Center is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, and veterans are encouraged to apply.


    ***New employees of Northwest Hospital Clinics are eligible to receive a $1,500-$2,000 sign-on bonus depending on experience***


    Seeking a full-time Certified Medical Assistant looking for an opportunity to join an excellent team; supporting three providers in a growth-focused, start-up clinic which opened March 2016.  Areas of specialty are Therapeutic/Interventional Gastroenterology and Hepatology.


    The successful candidate will perform the highest level of patient care possible, focusing on the Patients Are First principles. Additionally, they will have the opportunity to care for our patients and support our team in the following areas:



    • Prepare patient for examination by the provider.  Obtain vital signs, including weight, blood pressure, pulse, pulse regularity and respiratory rate. Obtain orthostatic vital signs if indicated.
    • Document patient medical history, allergies, and medications into the EMR (EPIC).
    • Utilize critical thinking in the assessment of all patients, and communicate to clinician any abnormal vital signs, changes in condition, behavioral concerns or other notable observations.
    • Provide patient education regarding clinic processes, medication management, and other aspects of care in accordance with level of education and certification.
    • Assist with coordination of care, including providing clear and detailed information regarding scheduling of appointments and ancillary tests.
    • Respond appropriately to patients in physical distress or emergency situations.


    • Maintain infection control standards, including hand hygiene and appropriate use of personal protective equipment. Maintain infection control standards for exam rooms.
    • Ensure exam rooms are clean, stocked and ready for patients.
    • Maintain designated levels of supplies in specified areas and assist in the general maintenance of the patient care areas.
    • Manage the flow of patients in clinic throughout the day.


    • Schedule radiological testing, outpatient procedures and office visit appointments.
    • Assist with referrals to other health care providers, including physicians, and other specialty care providers.
    • Support other team members as required by clinic needs.
    • Answer telephone calls in a professional manner, direct calls appropriately, and document action in accord with clinic processes.
    • May provide assistance with clinical screening of referrals to this sub-specialty clinic including obtaining outside records.


    • Be flexible, organized and functional stressful situations. Be able to prioritize multiple tasks.
    • Work effectively within an interdisciplinary team.
    • Participate in staff meetings, keep informed of changes in clinic processes and make recommendations for improving clinic efficiency and delivery of patient care.
    • Promote and protect general safety for patients/families/friends and co-workers through adherence to correct procedures, timely communication of messages and test results, and appropriate consultation. 
    • Appropriately direct patients and visitors to departments across the medical center.
    • Review patient needs with providers daily, preferably at the start of each day or session. 
    • Advocate for the patient/family by locating appropriate staff to address concerns. 
    • Apply appropriate policies, procedures, protocols, and standards of practice in performing duties. 
    • Participate in orientation of new staff and preceptorship of MA students. 
    • Adhere to attendance standards.
    • Comply with Service Culture Guidelines.
    • Perform other patient care and administrative duties as assigned, in accord with level of education and certification, Northwest Hospital policies/procedures and clinic processes.
    • Contribute to an environment that respects the socio-economic, ethno-cultural, and lifestyle diversity of patients and staff.
    • Use Patients are First principles, pillars, and goals to coordinate and lead patient care activities.

    CUSTOMER SERVICE AND SUPPORTincludes but is not limited to:

    • Acts as a back-up front office staff member as needed; answers telephone using defined etiquette standards; route calls and messages.
    • Answers questions and follows through on inquiries.
    • Assists and supports other staff members as needed.



    Education Background

    • High school diploma or GED equivalent.
    • Completion of a Medical Assistant Training Program.

    Licensure, Registration, Certification 

    • Medical Asst – Certified.
    • CPR certification required.

    Work Experience

    • Minimum of two years’ experience in a health care setting as a certified Medical Assistant preferred

    Special Training/Skills

    • Basic computer skills.
    • Excellent customer service skills.
    • Ability to administer injections and perform basic lab testing, immunizations, urinary catheter insertions, EKG, allergy testing, etc.
    • Familiarity with electronic medical records.
    • Ability to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.

    Physical Abilities 

    • Must be able to safely maneuver patients and supplies.
    • Able to sit for four hours at a time.  Able to operate a computer.

    Physical Demand Level:  Medium

    In an 8-hour workday, must be able to-

    Lift / Carry

    20 to 50 pounds occasionally

    10 to 25 pounds frequently

    up to 10 pounds constantly


    As required, must be able to-

    Sit, Stand, Walk, Bend, Squat, Kneel, Crawl, Climb and Reach above shoulders

    Push and Pull

    Perform fine motor functions

    Must possess functional vision, hearing, and speech in order to communicate effectively with clients, client advocates, and staff.


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