UW Medicine - Northwest Hospital & Medical Center

  • Project Manager - Performance Improvement

    Posted Date 1 month ago(10/19/2018 5:22 PM)
    Full Time
    8620 Practice Management
    1st, Days
    Job Location
    New Grads?
  • Overview

    Join our award-winning team at UW Medicine - Northwest Hospital & Medical Center.  We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are:

    • The Distinguished Hospital for Clinical Excellence Award
    • The Emergency Medicine Excellence Award
    • This is the second consecutive year Northwest Hospital has achieved both the Spine Surgery Excellence Award and a ranking among the top 10 percent in the nation for spine surgery.
    • The Stroke Care Excellence Award
    • Winner of the Health Grades Distinguished Hospital Award for Patient Safety for the last three years in a row, we’re also one of the safest places to get care – among the top 5% in the country.

    UW Medicine includes Harborview Medical Center, UW Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest. 

    Northwest Hospital & Medical Center is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services.  With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle. 

    Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. 

    As a UW Medicine - Northwest Hospital & Medical Center employee, you will enjoy generous benefits and work/life programs.


    We’re interested in learning more about you and appreciate your taking the time to apply online. UW Medicine - Northwest Hospital & Medical Center is committed to employing a diverse workforce. EOE


    UW Medicine – Northwest Hospital and Medical Center is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, and veterans are encouraged to apply.


    Works under direct supervision of the Performance Improvement Manager- Ambulatory Network to develop policies, processes, and workflows for achieving improved clinical operations and quality in the ambulatory setting. The responsibilities of this position include: managing the development and implementation of projects related to a clinic, service line or program, the collection, processing, and analyzing of data for decision-making; project coordination; preparation of reports and presentations; administrative support and coordination of performance improvement activities, workgroups, and meetings. Assists various teams and projects by coordinating efforts related to process, performance, quality, patient safety, and patient satisfaction in the ambulatory clinics at NWH&MC.




    Education Background

    • Bachelor degree in business, health care, or a related field required;
    • MHA, MPH, MPA, or MBA preferred.

    Licensure, Registration, Certification

    • Must maintain a Washington state current driver’s license and have a good driving record. 

    Work Experience

    • Minimum 2-3 years’ experience in performance improvement, quality improvement, project management required. With Director of Network Operations approval, Masters-level degree may satisfy years or experience.

    Special Training/Skills

    • Requires understanding of industry economics, project management experience, financial analysis experience; experience with program development and/or developing business plans.
    • Experience in healthcare industry strongly preferred.
    • Knowledge of existing ambulatory quality improvement and pay for performance programs and methods (e.g. Meaningful Use, PQRS, CG-CAHPS, etc.) is preferred.
    • Proficient computer skills, especially in Excel, Word, PowerPoint and database programs.
    • Flexible: Must be able to adjust approach and style, to meet the needs of each customer, and able to adjust schedule to meet the needs of project deadlines.
    • Ability to build trust, lead teams to gain consensus and be a team player.
    • Ability to work well with physicians in a collaborative manner. 

    Physical Abilities

    Must be able to move freely about department and hospital.

    Must be able to drive and call on offices in a variety of locations and building types. 

    Must be able to use a telephone for prolonged periods and use a personal computer.


    Physical Demand Level:  Sedentary

    In an 8-hour workday, must be able to-

    Lift / Carry 10 pounds occasionally

    As required, must be able to-

    Sit, Stand, Walk, Bend, Squat, Kneel, Crawl, Climb and Reach above shoulders

    Push and Pull

    Perform fine motor functions

    Must possess functional vision, hearing, and speech in order to communicate effectively with clients, client advocates, and staff.


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